Amityone's Assurance is a pledge...a promise...a declaration to inspire confidence...confidence in our professional ability...in knowing your IT will be available when you need it and as you expect it...the certainty of knowing how much you will pay and what you are paying...for you and your business...it's Amityone's Assurance
Businesses of all sizes are faced with the responsibility of maintaining the availability of IT systems. More often than not, IT systems are a symptom of business growth and not the driver. However, as a business owner or manager, you are still ultimately accountable for your business whether it's financial management, status reporting, business administration or corporate compliance, if your IT systems are not working well or worse, are offline it's costing you money!
It's generally accepted that standardising leads to the most cost effective way to run a business. Yet all business are different in their own way...one of the few things that is fairly common amongst most businesses is the need for a Server and PC's.
You need expertise and people to be able to take on the IT systems day in day and keep them in peak condition.
Providing a complete, secure, reliable and full IT systems management solution, Amityone's Assurance service will meet your needs today and grow with your business.
Thank you for considering Assurance.
When you take up this service you will establish fundamental and meaningful economic change in the way you manage and support your business IT environment.
By choosing Assurance you will be provided with a system of support, maintenance, management and resources put in place to proactively manage your IT and ensure you retain an "always on" or "highly available" IT environment.
Once delivered, Assurance will immediately provide IT Support , IT Management and IT Maintenance during an agreed or defined service coverage window (e.g. business hours or 24X7) for all your registered IT Servers and PC's as defined within our Service Level Agreement ("SLA").
Your IT Network will be managed, maintained & supported on an outsourced basis using our qualified team, innovative systems and business processes whereby we oversee your IT and provide you with the assurance that your computers are being managed.
Assurance is suitable whether you have an IT Manager already or not. We work well with existing IT Managers who can be freed to concentrate on high level strategic IT management.
Here is a summary of what Amityone's Assurance will do for your business:
- Computer Audit and Inventory Management
- Operating System Patch Management
- Server Management
- Event Log Monitoring and Alert Handling (Ticketing)
- Incident Tracking and reporting
- Desktop Policy Management
- Real Time Monitoring
- Executive & IT Reporting
- Anti-Virus and Spy ware Management
- Back Up and Disaster Recovery Management
- IT Support proactively or as required
- Liaison with your third party vendors as required
- Help Desk access defined by Business Coverage Window or 24 X 7
- Remote or on site attendance to IT issues/ problems
- Desktop Migrations
Our qualified and friendly customer service team is available by phone, Chat or Email to answer any queries or respond to requests and although we can attend to most issues remotely, will also attend your business location as required.
With Assurance, aside from an always on IT environment, you will experience improved productivity along with asset visibility and minimal financial exposure.
We offer monthly reporting with an overview as to the health status of your IT environment, any Computer issues, any suggestions and the information will be communicated to you by a senior and qualified IT/ business account manager in a commercially logical, clear and concise way.
In other words, it will make sense from a business standpoint.
The Assurance service is designed to establish and maintain a high level of operational quality ("in accordance with IT industry best practice") in your IT environment.
We will undertake continual technological innovation in relation to your IT Management, Maintenance & Support to maintain the highest standards of service.
We insist on an industry best practices approach combined with maintaining and delivering expertise and further insight through consultative advice (where/ as required), to ensure you have adequate information for planning, design, implementation, configuration, development and integration of your IT environment needs.
The Assurance service covers the right areas of your IT Systems and is delivered for a fixed monthly fee to ensure no nasty billing surprises at the end of each month and promote a financially risk free arrangement for your peace of mind. This is a reassuring thought given the ever changing aspects of our economy and business lives.
We are so confident Assurance is offered on a 100% Satisfaction Guarantee (proposals provided details)
Please contact us today for an appointment and/ or a proposal >>Click Here
| 
